FREQUENTLY ASKED QUESTIONS (FAQ)

Check-in takes place between 15:00 and 20:00, late check-in is possible by prior arrangement. Check-out is until 10:00.

Reception is available daily from 08:00 to 20:00. The telephone number of the reception is: +420 778 111 100, email: recepce@hotelkralovka.cz. In case of late arrivals, safe deposit boxes are available. Information will always be sent by reception in advance.

The hotel is open all year round.

For current availability we recommend contacting the reception on +420 778 111 100 or by e-mail: recepce@hotelkralovka.cz, or you can look directly at ONLINE BOOKING | Královka Bedřichov.

Yes, the hotel can be reached by car and there is no entry ban.

Yes, card payment is possible in all areas of our hotel, including the tower stand.

We have reserved parking spaces directly at the hotel. The parking fee for accommodated guests is 100 CZK/night, for non-accommodated guests 150 CZK/day. The first 45 minutes of parking is free.

Refreshments are provided all day long. Breakfast is served from 08:00 to 10:00 and dinner from 17:00 to 22:00 in the Royal Restaurant. During the day, guests can enjoy the self-service Sun Parlor Restaurant from 10:00 to 17:00, which offers a wide selection of drinks, hot meals and desserts. A different menu is available every day, including vegetarian dishes. We also have an Aperol bar on the terrace and a booth by the lookout tower, which are open depending on the weather.

No, the hotel does not provide half board. However, our guests can comfortably eat and drink in the hotel premises at any time of the day, see previous question.

Yes, we recommend booking a table in advance by phone or email. The phone number for the restaurant is: +420 777 247 883, email: recepce@hotelkralovka.cz.

Yes, breakfast is served in the Royal Restaurant buffet from 08:00 to 10:00.

Yes, due to the limited capacity of the SPA we recommend booking in advance. Reservations can be made by calling the reception on +420 778 111 100 or by e-mail: recepce@hotelkralovka.cz.

No, entrance to the SPA is subject to a fee and is not included in the room rate. Guests staying at the hotel have a discount on SPA access. More information including prices can be found in the price list of wellness | Královka Bedřichov. In our hotel you can also enjoy massages, which must be booked in advance by phone: +420 778 111 100 or by e-mail: recepce@hotelkralovka.cz.

Yes, the hotel has a large outdoor playground, which is open all year round.

The hotel itself does not rent equipment, but there is a rental shop HORYzont | Outdoor Activities | Jizera Mountains in which it is possible to rent equipment. There are: running shoes, boots, bicycles, e-bikes, helmets, etc.

Entry to the cross-country ski trails is directly at the hotel.

Dogs are welcome in our apartments by prior arrangement only and for a fee of 500 CZK/day. We do not accommodate dogs in hotel rooms.

Yes, the shuttle bus is available for 1 - 8 people. Reservations can be made by calling the reception on +420 778 111 100 or by e-mail: recepce@hotelkralovka.cz.

If you forget something, you must contact us within one month of the end of your stay. If the item is found, you must arrange to collect it at your own expense. All lost and found items are handled by the reception desk tel: +420 778 111 100, email: recepce@hotelkralovka.cz.